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Whether you are a Product End User, Administrator, Developer, or an Open Text™ Partner, get the most from your Open Text products by choosing from a range of online resources from Community blogs and discussions groups, collaboration with experts, access to product knowledge, training material, and other resources and solutions that best meets your needs. Open Text Online has what you're looking for!
Communities for Product End Users
Knowledge Center for Admistrators and Developers
Solutions Central for Open Text Partners
Communities |
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Communities provides customers and partners with a variety of resources on Open Text products from usage tips, help files, information on product releases, and best practices. As a members you can visit users groups, special interest places, find copies of event presentations and webinars. Participate in Forums and Q&As to find information and ask questions of Open Text Staff and peer experts. While designed for end users, these communities will be of interest to anyone who works with Open Text products.
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Knowledge Center |
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The Knowledge Center (KC) supports administrators and developers working with Livelink® ECM, RedDot WCM and/or Artesia DAM products or solutions. It includes access to software downloads, documentation, patches, discussion forums and the Knowledge Base, which offers a growing collection of technical articles, tips, tricks and code samples to help administrators and developers learn more about Open Text software. The KC is also the official source for the Software Maintenance Program Handbook, which details the key policies, features and benefits offered through Open Text Customer Support covered by your annual maintenance fees.
Can't find what you are looking for in the KC? If you cannot find what you are looking for in the KC, then Customer Support is only a phone call away. Open Text offers many levels of Support to ensure you find a program that meets your needs. Our offerings include:
Program details can be found in the Software Maintenance Program (SMP) Handbook located in the KC. |
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Solutions Central |
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Solutions Central – Partner Portal is the first point of call for the Open Text partner community. It is an online environment that connects you to the resources you need, with an interface that enables quick and simple access. It has been designed to deliver sales and marketing support with such tools as: technical and marketing collateral, demo related information and tools, as well as resources that support sales and resellers within the selling process. |
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